Heat Pumps

MCS-certified heat pump installation, servicing and support — designed properly from a room-by-room survey, not guessed at the door.

MCS-certified heat pump installation, servicing and support — designed properly from a room-by-room survey, not guessed at the door.

Heat pumps only run efficiently when the system around them is sized correctly. Every heat pump job starts with a proper survey — heat loss calculated room by room, radiators and pipework sized for low flow temperatures, and a clear picture of running costs before any work begins.

A better way to heat your home.

Lower running costs

Move three to four units of heat into your home for every unit of electricity used — most efficient when replacing oil, LPG or old electric heating.

Lower carbon footprint

No on-site combustion, no flue emissions — a genuinely cleaner way to heat a home, and a step toward future EPC and building regulations requirements.

Quiet operation

Modern units are designed to run quietly — most people barely notice the outdoor unit once it's installed and set up correctly.

Heating and cooling

Some systems can run in reverse for cooling in summer — one system doing the work of two.

Government grant support

Most homes qualify for Boiler Upgrade Scheme funding, handled as part of the install — see below for current amounts.

Long lifespan

A well-designed, properly maintained heat pump typically lasts as long as or longer than a gas boiler.

Design first, install second.

A heat pump only performs well if the system around it is sized correctly — every job starts with a proper survey, not a guess at the door.

Survey

Room-by-room heat loss calculation — not a whole-house guess.

Design

Flow temperatures, radiator and pipework sizing matched to your home.

Install

MCS-certified installation, grant paperwork handled for you.

Aftercare

Performance tuned after handover, with servicing and optimisation on hand.

Trusted manufacturers, properly fitted.

Grant Samsung Vaillant Glowworm

Government grant support, handled for you.

As an MCS-certified installer, the grant application and paperwork is handled as part of the install — you don't need to navigate it yourself.

£7,500

Towards an air source, ground source or water source heat pump for most homes.

£9,000

For homes currently on oil or LPG heating — a temporary uplift, time-limited, so worth checking current eligibility with us.

£2,500

Towards an air-to-air heat pump, for residential properties.

Not performing how it should? That's an optimisation job, not a new install.

A lot of heat pump running-cost problems come down to how the system was set up after handover, not the equipment itself. Flow temperatures left too high, controls never tuned to how the home is actually used, or radiators that were never properly balanced.

An optimisation visit reviews and corrects all of this — often turning a heat pump that "doesn't feel worth it" into one that performs the way it was supposed to from day one.

Heat pump servicing & optimisation

Is your home ready for a heat pump?

A rough steer in under a minute — not a substitute for a proper survey, but a useful starting point.

What's your current heating?

How would you describe your insulation?

What heat emitters do you have?

Book a proper survey

Heat pump FAQs

Will a heat pump work with my existing radiators?

Sometimes, but not always without changes. Heat pumps run most efficiently at lower flow temperatures than a boiler, which usually means some radiators need upsizing. This is exactly what the survey is for — it tells us precisely what needs changing, rather than guessing.

Do I need to replace all my radiators?

Not necessarily. Some radiators are already sized generously enough to work fine; others need upsizing. It varies room by room, which is why a whole-house guess isn't good enough.

How loud are heat pumps?

Modern units are designed to run quietly, similar to background noise from a fridge or air conditioning unit outdoors. Positioning matters too — part of the survey covers where the outdoor unit should go.

Do heat pumps work in cold weather?

Yes — modern air source heat pumps are designed to work effectively well below freezing. Efficiency drops slightly as it gets colder, but a correctly sized system accounts for this.

How long does installation take?

Most straightforward installations take a few days, longer if radiators are being upgraded or pipework needs significant work. You'll get a clear timeline as part of your quote.

What's the difference between air source and ground source?

Air source heat pumps take heat from outside air and are far more common — lower cost, no groundworks needed. Ground source uses buried pipework and can be more efficient, but needs garden space and a bigger upfront cost. For most homes, air source is the practical choice.

How much can I save with the Boiler Upgrade Scheme?

Most homes qualify for £7,500 off the cost of installation, or £9,000 if you're currently on oil or LPG (time-limited — ask us for current eligibility). It's applied directly by us as the installer, so you never have to handle the paperwork or claim it yourself.

Ready to find out if a heat pump's right for your home?